11:17 30 Apr 20
Ive shopped here multiple times and I also go to custom vapes and e cigs in Matthews. I personally feel that the associates are awesome people. My complaint is it kinda feels like a weird setup for their shop. I wish they’d allow samples of juice In testers. And like a little place to sit and try them to make sure you get the juice you’re gonna love. I’m probably biased because I usually shop at custom vapes and e cigs which is a competitor for them. But I feel more comfortable here than some other places I’ve visited that can’t tell me ANYTHING about their products. So my only actual problem is samples and environment inside just feels slightly odd. If they made it more comfortable then I feel their sales would go up. I hope to see a remodel in their future. Good luck guys.
19:33 22 Apr 20
I called and spoke with Ravi and inquired about products. He was helpful but told me it would be best if I stopped by so he could better assist me. He asked questions about what I was looking for and made suggestions. I am excited to try out the product!
16:09 14 Apr 20
Roughly DOUBLE the price of surrounding vape stores and quadruple the price of online. Keep searching and shop at other nearby vape shops for a fair price. I do not recommend this place.
13:20 12 Feb 20
Lisa is amazing, very helpful and friendly. She gave me a lot of information on CBD products and I definitely would be coming back to buy more! You guys ROCK!!!
23:06 03 Jan 20
I usually dread going in to these types of stores. Most of them are thick with vapor from the scruffy looking weirdos who always congregate in these places and never seem to leave while you are left standing around trying to determine which of the beanie-wearing hipsters with gauged earrings and a neck tattoo actually works there. Not the case at this store. I'm always greeted and immediately attended to whenever I walk in. The service is excellent and the staff is helpful, knowledgeable, and pleasant. It's extremely refreshing to have a brick and mortar store nearby where I can shop and not feel ignored. I also like that it seems to be a family-run store.
12:08 08 Dec 19
The customer service is great. They have a frequent shopper rewards program. They know their customers quickly. They make good on products. They care. They ask for feedback on new products. They price match. My only complaint is i like it so much i cant seem to spend less than $60 per visit lol. Keep up the great store guys i love it! They will special order. Prices are fair to Ok but i dont mind paying more for great service and knowledgable staff. I highly recommend. For a small shop they have all the best selection.
22:41 19 Sep 19
Very friendly staff, every time I come in I am greeted warmly and my needs are met with haste. The employees keep the shop very tidy, and the inventory is organized for easy browsing. I am always notified of new products and deals without needing to ask. The prices are also quite reasonable.
16:22 10 Sep 19
Best shop in the city! The staff is very knowledgeable about the all of the products. Not pushy to make a sale ether. The prices are completive as well.
16:06 25 Aug 19
Excellent location.. You could not have found a better location than this one. Glad u sold me the quality could instead of cheap ones from China!! Opens earlier than competition.. Smart move!
23:58 20 Aug 19
Thank you Lisa for helping me pick out juices. It’s always a tough discussion when picking the right juice. Very well mannered staff as well
18:13 19 Aug 19
Outstanding service. Young lady was friendly and knowledgeable. The only reason why u didn't give 3 stars was the staff. Prices are almost double what is offered online. My tank needed coils that I couldn't find, so I opted to buy a tank. I don't mind paying profit just don't like it all being made on me.
21:50 13 Aug 19
Lisa has the best knowledge about mods and flavors. Great customer service 🤟🏾
17:02 13 Aug 19
The most amazing customer service EVER! Great prices and Great Products I would definitely recommend this place! Go check it out! Love the atmosphere every single time I go!
22:06 12 Aug 19
You can get everything here - all kinds of cigarettes, ashtrays, vaping products, Hemp cigarettes and oil. Very nice, helpful personnel!!
10:18 21 Jul 19
We stopped shopping here over a year ago because they wanted to charge us more on a purchase than the listed price, the reason being my transaction was under $5 and the merchant didn’t want to absorb the card transaction fee. The smoke shops that I go to now don’t do that, in fact they also charge me a good bit less on the products I used to buy here. This was the first merchant in over 50 years of shopping to ever try to tell me I had to pay more because I wasn’t buying enough. Anytime there has to be a difference in price that difference needs to be clearly labeled on the shelf and not presented as a last minute surprise at checkout. After having spent hundreds of dollars over the course of a year at this place on mods, batteries, juices and a whole host of other products, to be told I’m not buying enough and have to pay more is insulting.
16:21 12 Jul 19
I was passing their store and seen a sign saying they have cbd testing , I tried it and felt it instantly. They carry different forms of cbd and even have some for pets which is great and safe. Found my new local shop here in Charlotte !!
16:08 12 Jul 19
Thank you Su for helping me with finding the right cbd lotion . It helped with my eczema within days I seen a huge change . Highly recommend to check this shop out and they have two convenient locations In Charlotte and they offer a rewards program which saves you money
02:59 04 Jul 19
Hard to find the shopping center but it vould be ordinance about how big the signage can be....but it had a great variety of items.
04:34 16 Jun 19
Friendly staff. Offer rewards program which saves alot of money. Great selection.
21:29 22 May 19
such an amazing experience coming to this shop. the girls there make me feel welcome with their friendly smiles and positive attitudes. very helpful helping me get a new vape set up and explaining CBD to me! 5* all the way around. did I mention they're beautiful friendly and knowledgeable females!!!
02:04 04 May 19
I love this place! The staff is always incredibly friendly and helpful. Ravi helped me pick out a new vape and juice. I'm not a vape expert so he took some extra time to explain everything about it to me and then answered all my questions I had. I'll never go anywhere else!!!
19:48 11 Apr 19
Went it with very little knowledge on products. Staff were beyond helpful and basically broke everything down to me and provided a suggestion based on my level of understanding and experience... I appreciate them
22:20 13 Feb 19
i come into this store everyday and the customer service is amazing each worker here is so helpful and nice and they honestly keep me coming back! sometimes i come in just to chill with the workers cause they are putting off such a freindly environment and are like family, they help me with any and all questions i have. they are easily the best smoke shop in all of the united states 100/10 recommended!
01:43 19 Sep 18
I went in for a new mod for my CBD vape oil and came to find out that they were carrying it!! They were very knowledgeable about my brand which is Palmetto Harmony and they knew which mod and coil would work with it. I have autoimmune arthritis and am in pain all the time and CBD helps me so much. They also carry the topical rub I use on my joints which is awesome! Thank you Vapor for all your help!!
20:02 09 Sep 18
Great place. And pricing is great. They even price match. Other shops closer to me but I prefer to go here.
23:14 01 Sep 18
Su was excellent with his service. He helped me find the correct mod system for me. All the workers in there were very attentive. Much thanks guys.
00:39 31 Aug 18
This place has everything you need, and I don’t just mean product selection! I called a few minutes before they closed to thankfully find out that they had the product I was looking for (nobody other vape shop did), and then they stayed open a little bit later so I could come get it that night. Great prices. Great service. 10/10 recommend.
23:24 13 May 18
Seriously the best vape shop in town. Amanda and Lisa are always amazing. They remember your name, order, and genuinely care if you have a good experience. The prices are super competitive, the location is easy to find, it isn't shady or sketchy. This is my go to shop ever since I moved to Charlotte. 10/10 they take care of their customers.
20:50 08 Oct 17
Every thing is worth more that what you pay , BUT i found the smiles were FREE there . They are AWESOME .